How can payment be done?
Payment can be done by credit card, debit cards via paypal. We also take bank transfers, cheques and cash.

Why am I being sent to xenofa.com for my new order?
Xenofa is a product of infolad. It is mainly used to handle our ever growing market for web development. There is nothing to be feared about the forwarding.

Do I need to register over again if I wish to buy a new account?
No. Once registered, you are already into our system and can enjoy buying new accounts. Watch your emails for our regular voucher, it could save you money.

Can I upgrade my disk space?
Yes. While this can be done, it has to be done by submitting a ticket via your control panel. This is easier because we seldom do not charge extra for couple of hundred megs.

Can I upgrade my bandwidth?
Yes. We will require you to submit a ticket via your control panel.

I am a bit anxious to trust you, may I have a trial account?
Yes. You can have a trial account on the basis if you have your own domain name or is ready to play around with a sub domain name. Trial accounts can only be obtained via live support. And those accounts last only for 30days.

Is infolad a one man company?
No. Infolad is run by a group of people who are specialists in dealing and managing a web hosting company.

Can I host my mp3s on the web hosting, movies etc?
Infolad has an absolute no illegal files policy. We will delete any illegal files or scripts found with a warning of 3 days. If those files are your files, we will make sure that our system puts you on the safe list.

How do I access my email account via webmail?
The address is webmail.mydomain.com

How can I acceess my control panel?
http://www.mydomain.com:2082

I want to be a reseller, how can I do that?
Contact us via support and we will be happy to discuss business with you. We provide cheaper alternatives for web development businesses as long as you are ready to buy in bulk.

Does Infolad allow SSH access?
No. There is no reason for us to allow SSH access if you are thinking about just having a web server. Should you wish to run shoutcast, please contact sales support.